What Good Communication Achieves

Video coming soon. The recording and full written notes for this lesson are still being produced. What is below is the lesson outline, which tells you what it covers and what you should be able to do afterwards.

What this lesson is for

Judge communication by its result rather than its politeness.

What it covers

• The message received is the only one that counts
• Purpose before medium
• Why more words usually means less clarity

Before the video is ready

Work through the points above using the suggested resources on the course page, and bring anything you could not follow to the course discussion. Your instructor reads it.