Written Communication That Works
22 min
Video coming soon. The recording and full written notes for this lesson are still being produced. What is below is the lesson outline, which tells you what it covers and what you should be able to do afterwards.
What this lesson is for
Be understood the first time.
What it covers
- Context, request, deadline — in that order
- Tone without body language, and how it is misread
- When to write and when to call
Before the video is ready
Work through the points above using the suggested resources on the course page, and bring anything you could not follow to the course discussion. Your instructor reads it.